ServiceNow CSA Exam Dumps

ServiceNow Certified System Administrator

ServiceNow CSA Sample Questions

Question # 1

What is required to link a ServiceNow application to a Git repository? Choose 3 answers

A. Password 
B. URL 
C. URI 
D. User name 
E. Application name 
F. ACL 

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Question # 2

Why would you build a custom app? Choose 2 answers A 

A. To create a custom integration for a 3rd party system 
B. To fulfill a specific use case on internal processes 
C. To avoid using a code repository like GitHub or GitLab 
D. To replace ServiceNow base tables 

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Question # 3

How can you visually rearrange fields within a form view in Table Builder?

A. By duplicating the form view 
B. By adding embedded lists 
C. By dragging fields into the form editor 
D. By modifying field properties 

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Question # 4

What component causes a flow to run after a record has been created or updated?

A. Date-based trigger 
B. Record-based trigger 
C. On-change trigger 
D. Application-based trigger 
E. Updated-date trigger 

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Question # 5

An application called My App has a table. MyAppTable, with this Application Access configuration: Accessible from: All application scopes Can read: Selected Can delete: Not selected Allow configuration: Selected Which of the following is true based on this configuration?

A. Any Application developer can write a Business Rule which successfully deletes all records from the MyAppTable 
B. An application developer working in the My App scope can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
C. An application developer working in another privately scoped application can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
D. No Business Rule can be written which successfully deletes all records from the MyAppTable table 

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Question # 6

What are the three key tables in an enterprise CMDB? Choose 3 answers. 

A. omadb_rel_ci 
B. sn_emdb 
C. sn_emdb_ci 
D. Ey omdb 
E. sn_emdb_bak
 F. omdb_ci 
G. emdb_bak 

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Question # 7

What action will allow you to personalize layouts of columns in a list?

A. ClickGear icon > Personalize window options > Select the appropriate columns 
B. Select the column to be personalized >ClickEdit icon (Penal) > Choose me options to personage 
C. Context Menu> View > Personalize 
D. Select the column to be personalized and right at the header > Choose the options to personalize 

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Question # 8

Which server-side object provides methods for working with dates when writing a script in a privately scoped application? 

A. current 
B. GlideRecord 
C. GlideSystem 
D. GlideDateTime

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Question # 9

Where do UI Policies run?

A. Within server-side scripts 
B. Server-side (database) 
C. Client-side (browser) 
D. Knowledge Base 

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Question # 10

What action can be performed by selecting the Additional actions menu in Table Builder?

A. Duplicate the selected form view 
B. Add a new module 
C. Create a database index
D. Schedule a job 

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Question # 11

Which options are strategies for debugging client-side scripts? Choose 2 answers

A. gs.log () 
B. gs.addErrorMessage() 
C. gJorm.addlnfoMessage()
 D. Jslog() 

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Question # 12

What is the role of form annotations within Table Builder?

A. To create new form views 
B. To provide additional information on each field 
C. To rearrange fields in a form 
D. To add visual appeal with colors in the designer 

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Question # 13

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A. Preview 
B. Reference 
C. Drilldown 
D. Snapshot 
E. Quickview 
F. Lookup 

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Question # 14

Which are reasons an application could be developed on the ServiceNow platform? Choose 3 answers

A. It squires low-level programming libraries. 
B. It needs workflow to manage processes. 
C. It requires reporting capabilities. 
D. It uses forms extensively to interact with data. 
E. it uses multimedia features. 

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Question # 15

Which feature can be used to categorize a set of records from a list and make them visible to other users?

A. Tags 
B. History 
C. Favorites 
D. Activity Formatter 

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Question # 16

What actions are required to refine the number of records displayed in a list view?

A. Right-click to configure relationship list 
B. Add embedded lists and form annotations 
C. Select the filter icon and apply conditions 
D. Modify field properties and duplicate form views 

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Question # 17

What is the Endpoint when configuring a REST Message?

A. The provider response indicates there is no data to send back 
B. The URI of the data to be accessed, queried, or modified 
C. The URI of the Webserver 
D. The command to the REST script to stop execution 

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Question # 18

What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)

A. On the list Context Menu, select Group By > Category 
B. On the Category column title, select the Context menu > Group By Category 
C. On the Application Navigator, type group.category and press Enter 
D. Select the Group icon, then select Category 
E. On the Filter Menu, select Group By > Category 

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Question # 19

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? Choose 3 answers 

A. Add User Account to itil group 
B. Add User Account to Hardware group 
C. Create User Account 
D. Add User Account to IT Knowledgebase 
E. Add User Account to Network group 
F. Add User Account to ACL 

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Question # 20

Which form element displays the list of activities, or history, on a task form?

A. Sidebar 
B. Action Stream 
C. Action Formatter 
D. Activity Formatter 

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Question # 21

If you want to manage your personal tasks through a visual, drag-and-drop interface, what application would you use?

A. Visual Task Boards 
B. Service Desk 
C. Virtual Agent Homepage 
D. Personal Task Tracker 

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Question # 22

What are the benefits of building flows using Flow Designer? Choose 3 answers

A. Supports easy integration with 3rd party systems 
B. Provides IDE for complicated scripting 
C. Provides natural-langauge descriptions of flow logic 
D. Supports No-Code application development 
E. Automatically populates SLA records 
F. Provides built-in libraries /API for complex coding 

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Question # 23

What occurs when a user is listed in both the "Available For" and "Not Available For" related lists in a Category record?

A. The user can access the category only if the catalog items within the category have no restrictions 
B. The user cannot access the category because "Not Available For" overrides "Available For" 
C. The user can access the category but cannot modify it 
D. The user can access the category because "Available For" takes precedence 

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Question # 24

Which low components allow you to specify when a flow should be run? 

A. Trigger and Condition Pill
 B. Scope and Trigger Condition 
C. Trigger and Condition 
D. Trigger Criteria and Clock
 E. Condition and Table 

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Question # 25

Which components are the responsibility according to the Shared Responsibility Model? Choose 2 answers

A. Backup and restore 
B. Media disposal and destruction 
C. Authentication and authorization 
D. Infrastructure management 
E. Data encryption at rest 

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Question # 26

Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?

A. Business Rule 
B. Client Script 
C. Record Rule 
D. UI Script 
E. Scheduled Job 

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Question # 27

What are the options that can be set to determine when a Business Rule executes? Choose 4 answers

A. Load 
B. Display 
C. Change 
D. Before 
E. Click 
F. Async 
G. After 
H. Submit 

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Question # 28

There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

A. Script the function(s) 
B. Create a class 
C. Create a prototype object from the new class 
D. Identify the table 

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Question # 29

Which one of the following is true for a table with the "Allow configuration" Application Access option selected?

A. Out of scope applications can create Business Rules for the table 
B. Only the in scope applications scripts can create Business Rules for the table 
C. Out of scope applications can add new tables to the scoped application 
D. Any user with the application's user role can modify the application's scripts 

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Question # 30

What protects applications by restricting access to data in another application, in the same instance? 

A. Application Scope 
B. Admin Center 
C. Access Control Rules 
D. Assignment Rules 

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Question # 31

Which of the following methods prints a message on a blue background to the top of the current form by default?

A. g_form.addlnfoMsg() 
B. g_form.addlnfoMessage() 
C. g_form.showFieldMsg() 
D. g_form.showFieldMessage() 

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Question # 32

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

A. Use System Administration > Normal Security module 
B. Select Normal role 
C. Log out and back in 
D. Select Global Update Set
 E. End impersonation 

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Question # 33

Which field on every record contains a unique identifier for that record? 

A. sys_numbera 
B. sc_req_item 
C. sys_id 
D. sys_number_id 

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Question # 34

Which action enables a user to view and specify date and time formats in their instance?

A. Create a UI Script to set the default timezone 
B. Ask the user to adjust the time zone on their personal computer 
C. Select the User menu > Preferences > Language & Region > Set date and time format and time zone 
D. Select the User menu > Preferences > Time Settings > Toggle display time zone 
E. Use the system properties to correct the instance's time zone 

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Question # 35

Which tables are available by default in a ServiceNow instance? Choose 3 answers 

A. User 
B. Incident 
C. Item 
D. Issue 
E. Project 
F. Task 

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Question # 36

Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? Choose 2 answers

A. git_admin 
B. source_control_admin 
C. source control 
D. admin 

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