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A technician is researching a cloud solution for a customer. The customer is deploying a new software and business concept and is unsure of the necessary specifications. The technician suggests starting with the default hardware requirements but using a solution that has seamless provisioning to account for growth. Which of the following cloud computing technologies is the technician recommending?
A. Resource pooling
B. Rapid elasticity
C. Measured service
D. Shared resources
Which of the following wireless networking protocols is MOST commonly used for smart home loT devices?
A. NFC
B. Bluetooth
C. LTE
D. Zigbee
As part of a wireless network upgrade, a home user replaced an older 802.11g WAP with one that only works on 802.11ac. Consequently, many network devices can no longer connect. Which of the following is the MOST likely reason?
A. The old device require a WAP capable of supporting MIMO.
B. The new WAP is not broadcasting its SSID.
C. The new WAP uses WPA2, which is not compatible with the 802.11g devices.
D. 802.11ac only operates on 5GHz, and the user has many 2.4GHz devices.
Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?
A. Hinges
B. Inverter
C. Antenna connectors
D. Bezel
E. Digitizer
A technician is replacing a display on a laptop and wants it to have the highest video quality available. Which of the following should the technician install?
A. LED
B. LCD
C. IPS LCD
D. OLED
A company decides to use cloud computing to support IT. The solution will be owned and supported by the company without the need for a third party. Which of the following BEST describes the cloud solution the company will use?
A. Private
B. Public
C. Community
D. Hybrid
A technician needs to install a PSU into a desktop The required wattage is 420W Which of the following power supply sizes should the technician install to meet the minimum power requirement?
A. 220W
B. 400W
C. 500W
D. 800W
A research and development department is upgrading a desktop application for its engineers. The files and data are stored on the server and checked out. Design work is performed on the desktop and then checked back in to the server. Which of the following types of applications is this an example of?
A. Thin client
B. Thick client
C. Virtual desktop
D. Web desktop
A research and development department is upgrading a desktop application for its engineers. The files and data are stored on the server and checked out. Design work is performed on the desktop and then checked back in to the server. Which of the following types of applications is this an example of?
A. Thin client
B. Thick client
C. Virtual desktop
D. Web desktop
A technician just installed and configured a replacement desktop at the front desk of an office After installing the manufacturer's universal print driver for a laser multifunction printer, the technician notices the test print yields a page full of garbled characters The technician power cycles the printer and the desktop, but the issue remains The desktop is able to print to a color inkjet in another part of the office with no issues Which of the following should the technician attempt to resolve the issue?
A. Increase the memory capacity on the printer
B Replace the laser printer's driver
C. Restart the laser printer's spooler service
D. Install an updated color profile
A customer has requested a four-drive NAS device. The system needs to be capable of full system reconstruction in the event of two failed drives. Which of the following should be configured to meet this requirement?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
A technician is upgrading a lab to VDI using thin client computers. The lab previously used laptops with a Wi-Fi connection. Which of the following is required for the thin clients to operate?
A. UPS
B. Network cable
C. External hard drives
D. KVM
A customer wants to experiment with software development in a sandbox environment. The customer calls the help desk for advice on preparing the workstation to run a couple instances of Linux development machines with the current OS running on the host. Which of the following components should the help desk verify FIRST before the customer begins configuring the environment? (Select TWO).
A. GPU
B. NIC
C. APU
D. CPU
E. RAM
F. FDD
A customer has procured extra money in the budget for a new server. The customer wants to update the infrastructure so devices will be matched against a database of company assets and allowed or denied access to resources on the network. Which of the following server types should a technician install?
A. Proxy
B. Syslog
C. Authentication
D. DNS
A technician needs to determine why a PC reboots after a short period of use. The technician installs a hardware monitoring application as part of the troubleshooting process. Which of the following is the MOST likely cause of the issue?
A. Bad sectors on the HDD
B. Bad CMOS battery
C. Overutilized power supply
D. High storage utilization
A technician is troubleshooting a DLP projector that is connected to a PC. The projector accepts and displays a video signal, but the output image is covered with white dots. Which of the following actions will MOST likely resolve the issue?
A Decrease the video card refresh rate.
B. Change the projector's resolution.
C. Replace the projector or imaging system.
D. Remove dust from the projector's lens.
A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?
A. Check the video card on the computer.
B. Check the resolution is set to a known good resolution.
C. Check the video cable connection.
D. Check the digitizer of the monitor.
A technician is configuring the gateway router at a satellite office. The router must receive a network address automatically from the ISP and assign local private addresses to network devices in the office. Which of the following should the technician configure to meet these requirements? (Select TWO).
A. Port forwarding of TCP port 53 to the router's default gateway
B. Authoritative DNS on the router's LAN interface
C. Static DNS on the router's WAN interface
D. The WAN interface of the router as a DHCP client
E. A DHCP server on the router's LAN interface
F. A custom VLAN assignment on the router's WAN interface
Which of the following cloud models is described as a combination of shared resources with on-premises equipment and a cloud service provider for a common application or function?
A. Public
B. Private
C. Community
D. Hybrid
Which of the following allows several VMs to run on a single host?
A. Resource pooling
B. Multitenancy
C. On demand
D. Measured service
A technician is troubleshooting a computer that powers off when it is placed under a heavy load Hardware diagnostics show the CPU reaches a maximum temperature of 60BC Which of the following should the technician perform NEXT?
A. Reapply thermal paste to the heat sink
B. Install a higher-wattage power supply
C. Install additional case fans
D. Upgrade to a water cooling system
Which of the following ports on a firewall would a technician need to open to allow a user to log in to the system remotely via RDP?
A. 389
B. 443
C. 445
D. 3389
E. 8080
A user's mobile device screen is hard to see during the day. but the user can see it clearly at night Which of the following should a technician do FIRST to resolve this issue?
A. Check the digitizer
B. Check the backlight
C. Check the brightness settings
D. Check the privacy screen
A user in a multitenant office building is having issues connecting to company printers and shares but is able to connect to the Internet via Wi-Fi. Which of the following should a technician do FIRST when troubleshooting this issue?
A. Check which SSID is in use.
B. Test the connections with an Ethernet cable.
C. Install all OS updates.
D. Update the wireless NIC drivers.
A VoIP handset needs to replace a legacy phone in an area that has no electrical outlets nearby but does have various network ports available. Which of the following technologies would MOST likely complete the installation?
A. Access point
B. DSL modem
C. Router
D. PoE switch
Which of the following devices passes trafc between two different subnets?
A. Hub
B. Bridge
C. Switch
D. Router
A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up?
A. 0
B 1
C. 5
D. 10
A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available: •OneSoDIMM slot • One SATA III slot • One mini PCIe slot • One microsD card slot Which of the following should the technician install to complete this task?
A. WWAN card in the mini PCIe slot
B. MicroSDXC card in the microSD slot
C. 802.11ac card in the SATA III slot
D. DDR4 3200 chip in the SoDIMM slot
Which of the following would be MOST likely to supply power at 115V?
A. A 6-pin PCIe
B. A 24-pin connector
C. A Molex connector
D. An AC cord
A laptop is used aboard an aircraft that experiences frequent turbulence and a variety of extreme temperatures. Which of the following should a technician install to prevent data loss given the environment?
A. Optical drive
B. Solid state drive
C. Magnetic disk drive
D. Floppy drive
A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector The user confirms the lens cap was removed from the projector Which of the following should the user do NEXT?
A. Adjust the keystone settings
B. Check the video cable
C. Verify the lamp works
D. Increase the brightness setting
A user reports a complete loss of data. A technician determines the data was stored on an external drive, and the drive light is working properly. Which of the following steps should the technician perform NEXT?
A. Configure a temporary drive and install backup software.
B. Reseat the memory, reboot the computer, and check the logs.
C. Replace the drive cable and run diagnostics on the drive.
D. Boot into BIOS and verify the onboard drive size and settings.
Which of the following cloud computing technologies is used by enterprises to give employees access to individual Windows-based line-of-business applications on tablets, phones thin clients and other devices?
A. Application visualization
B. Cloud file storage services
C. Off-site email applications
D. Virtual application streaming
Which of the following types of IP addresses would MOST likely be assigned to a server in a corporate environment?
A. APIPA
B. Link local
C. Dynamic
D. Static
A few users have been noticing ongoing degradation of performance in a VDI environment A technician checks the environment and discovers the shared VM is experiencing maximum CPU utilization Which of the following will the technician MOST likely configure to resolve the issue?
A. Network capacity
B. Resource pooling
C. Memory allocation
D. Replication scripts
A user will be traveling for a long duration and wants to be able to work for as much of the time as possible Which of the following features would be BEST for the user to enable?
A. Bluetooth
B. Airplane mode
C. Wireless
D. Keyboard backlight
A user cannot connect a mobile device to the Internet via WiFi when at home, but WiFi on the mobile device works fine when the user is at the office. The user recently installed a new router at home and used the same SSID from the old router to set up the new router. Which of the following MOST likely describes the issue with the device?
A. The device is in airplane mode when the user is at home.
B. The device needs to have Bluetooth enabled to connect wirelessly to the router
C. The old network must be forgotten, and the settings need to be reconfigured.
D. The device has a hardware issue and cannot connect to the home network.
A technician needs to implement BitLocker on workstations at an organization The technician must verify that all existing workstations meet the minimum requirements to support BitLocker natively without additional hardware Which of the following is required?
A. Trusted Platform Module
B. Theft recovery software
C. Encrypting File System
D. Secure Boot
Which of the following colors is used in designate a USB 3.0 connector?
A Blue
B Black
C Green
D White
Which of the following uses NFC to complete financial transactions?
A. Magnetic strip
B. Chip reader
C. Smart card
D. Tap-to-pay device
A technician is troubleshooting a PC that will not boot The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor The technician opens the case and notices several capacitors appear swollen Which of the following is the MOST Likely reason why the PC will not boot?
A. Defective power supply
B Defective RAM
C. Defective CPU
D. Defective motherboard
All static IP addresses are assigned from a central location Which of the following is the BEST method for a technician to use to assign static IP addresses while keeping an automatic record of the addresses that have already been assigned?
A. Set up a DHCP pool for the entire subnet and exclusions for each static IP address that
is needed
B. Create a spreadsheet and record each IP address and the device to which it is assigned
C. Set up DHCP reservations for all static IP addresses that need to be assigned
D. Create a separate subnet for each device type on the network that needs an IP address
A technician is troubleshooting an aging system that reboots randomly, loses its BIOS settings intermittently, and operates very slowly when it boots up. After checking the BIOS battery and finding it at a good voltage, which of the following should the technician check NEXT?
A. RAID battery
B. Processor seating
C. Distended capacitors
D. RAM seating
Corporate policy blocks access to email and network resources from outside the country. A user is traveling overseas and needs to be able to access email securely. Which of the following is the BEST method to ensure the user has access?
A. POP3
B. VPN
C. TPM
D. S/MIME
A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?
A. The tablet overheated, and the user should stop using it
B. The tablet was connected to the projector via the wrong video adapter
C. The tablet was not charging due to incorrect power
D. The tablet's battery is swollen and needs to be replaced
A technician is troubleshooting a PC that will not boot. The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor. The technician opens the case and notices several capacitors appear swollen. Which of the following is the MOST likely reason why the PC will not boot?
A. Defective power supply
B. Defective RAM
C. Defective CPU
D. Defective motherboard
A technician is setting up a VM to house a legacy application that is used to control the swipe-style card readers for a company's entrance doors. The application needs to be able to access all locations on the WAN. Which of the following requirements is the MOST important to configure properly on the VM?
A. CPU
B. RAM
C. Network
D. Storage
A user reports a printer is constantly folding and creasing paper Which of the following should a technician check FIRST?
A. Ensure the fuser is operating at the correct temperature
B. Ensure the paper path is clear of debris
C. Ensure the pickup roller is not worn
D. Ensure the registration roller is clean
A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?
A. Configure a static IP for the VM and enable bridged networking.
B. Create a host record with the IP address and hostname of the VM and store it on the
host.
C. Configure a dynamic IP for the host and the VM.
D. Configure a dynamic IP for the host and disable any host intrusion detection software.
Which of the following is a data transfer standard that transfers 16 bits of data at a time to hard disks?
A. IDE
B. USB
C. SATA
D. FireWire
A technician is upgrading a SOHO Wi-Fi network for a CAD company, replacing an 802 1 Ig router with an 802 11 ac router and migrating all workstations from Windows Vista to Windows 10. Which of the following actions should the technician take to realize the full potential of the new router?
A. Lower the RF power of all devices to the lowest needed level
B. Enable WEP on all Wi-Fi connections
C. Upgrade the workstations' Wi-Fi NICs.
D. Disable MIMO on the new router
A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?
A. RAID 5 is being used
B. The RAID level of the disk array is 10
C. An M 2 boot device is being used
D. The RAID controller cache is turned on
A user is unable to access any LAN resources, such as network shares or printers, but Is able to surf the Internet Which of the Mowing troubleshooting steps should a technician perform FIRST?
A. Inquire about infrastructure changes
B. Perform a complete system backup.
C. Document findings and actions
D. Establish a theory of probable cause